Every once in a while, a new Canadian online casino appears on the horizon, only to become a rather poor option as an online casino. Such is the case with Viggoslots Casino. At the start of this Viggoslots Casino review, we feel it is important to state that this operator is in business amid a lot of derogatory issues. Any reviewer would be remiss to not point out the deficiencies so that players can make an informed decision. Thats why we ask you to share your experiences about Viggoslots. You can rate the Viggoslots casino at the bottom of this page.
The problems seem to start with ownership. Currently, the web page states the company and website are licensed under the name of Mountberg B.V, a company based in Curacao. The company's gaming license is held by Curacao eGaming, authorized and regulated by the Government of Curacao. Before this ownership, the casino was listed under the name Gammix STS B.V., which was affiliated with another group that goes by the name Danguad Limited. By all appearances, it looks like the website went through ownership changes to avoid issues over derogatory problems.
As for the website, there are issues. First, it offers very little in the way of administrative information. As a matter of fact, what little information that exists covers half of the home landing page. Second, the bonus advertising banner at the top of the page offers nothing in the way of bonus information. Just the backdrop of an elegant casino. Finally, there is some advertising related to a few games in the game library. It runs through the middle of the home landing page.
In all honesty, the website looks like an afterthought, not an attempt to promote something of which the company is proud. As for what is there, it's functional, and the website is easy to navigate.
The website is available for players who are using laptops and personal computers with a standard web browser. Conversely, there is no dedicated mobile app. However, mobile device users should be able to access the website's optimized platform. They may do so with devices that are compatible with the Android or iOS operating systems. If youre looking for good alternativee check our online casino top 10 here.
Here is the rest of this Viggoslots review.
This list of bonuses and promotional offers is pretty small. As one might expect, the only bonus with substance is the welcome offer. Beyond that, there are a couple of offers related to free spins on designated video slot games.
With the right Viggoslots bonus code, the welcome offer is decent. It actually covers the player's first three real cash deposits. For the first deposit, players get a 100% matching bonus of up to $400, plus 70 free spins. For the second deposit, they get a 100% matching bonus of up to $300, plus 50 free spins. Finally, For the third deposit, they get a 100% matching bonus of up to $300, plus 50 free spins. That is a potential welcome bonus of $1,000 plus 170 free spins on a top game like Starburst (Netent).
Here is an interesting twist. By all indications, bonuses come with no playthrough or rollover requirement. Whatever the casino offers is immediately available for withdrawal. That is very unusual. Some in the industry might be suspicious because casinos cannot stay in business giving money away. When something is this far out of the ordinary, caution is the right call.
It is noteworthy that deposits made via Skrill or Neteller are not eligible for bonuses.
After taking advantage of the welcome offer, players can take advantage of the Viggoslots caschback offer. The Viggoslots caschback offer allocates cash rebates, which the casino issues every Friday. Again, there is no playthrough requirement.
Finally, Viggoslots does offer a VIP program for loyal players. Unfortunately, the website offers very little information or details about the program.
For the most part, it is hard to knock the casino's library of online casino games. In total, there are approximately 2,200 games available. Most importantly, the games come from a number of the top software developers in the world. In all honesty, games are the absolute strength of the Viggoslots platform.
The proprietary software platform features games from a number of top software developers. That list includes the likes of Betsoft, Play n Go, Netent, Yggdrasil, and Microgaming. In fact, a majority of the best games come from Microgaming and Netent, which is a big positive. It ensures players will get access to some of the most exciting games in the online casino industry.
As for gaming categories players can choose from, everything is listed under the term casino. After further investigation, players will find they can play table games and a slew of video slots. The list of available table games includes various versions of Blackjack and Roulette. Also, players get access to table games like Oasis Poker, Casino Hold'em, Baccarat, Craps, and Sic Bo.
As we indicated above, its Microgaming and Netent that drive the value of the video slot section. The website offers access to over 200 of Netent and Microgaming's best efforts. That impressive list includes games like:
Also, players can enjoy playing incomparable Mega Moolah, the most famous progressive slot in the world.
Finally, Viggoslots Casino does offer a nice selection of live dealer games. The list of live dealer games includes Monopoly, Triple Card Poker, Dragon/Tiger, Casino Hold'em, and Deal No Deal. Of course, multiple versions of Baccarat, Blackjack, and Roulette are also available.
As for safety, Viggoslots is protected by 256-bit Secure Socket Layer (SSL) encryption technology. With help from state-of-the-art firewalls, players enjoy a high level of protection. This information is pretty much standard throughout the online casino industry.
Trustworthiness is a different issue here. There are enough derogatory comments on the internet to warrant caution. Accordingly, players should do additional research before registering with this operator. Either the information is relevant, or perhaps it is all in the past. It's just a matter of being cautious where caution is necessary.
Unfortunately, the list of banking options is small. However, a number of the industry's top options are available. The list includes Neteller, Skrill, Trustly, MasterCard, VISA, and online transfers. While Canadian players are welcome here, there is only Interac available as Canadian specific banking option.
By reputation, Viggoslots usually pays withdrawals within five business days. However, some of the derogatory comments involve payment issues. The issues tend to revolve around payment disputes that involve large sums of money. That could be due to a fairly restrictive withdrawal policy the casino has in place.
As for customer service, there seem to be issues here as well. Several comments on the internet refer to a nonresponsive customer service department. That appears to be particularly true when issues arise. As for what the platform indicates, customer service is available during regular business hours via email or live chat.
This Viggoslots review was difficult. For this reason, we want to make sure we are clear. This is an online casino that is impossible to endorse. We say that based on the number of issues we see and what is available on the internet.
After setting aside the derogatory comments on the internet, there are red flags here. First, the website seems incomplete. Ownership doesn't seem interested in providing a lot of information. Second, the Viggoslots bonus code for the welcome package comes with no playthrough requirement. Players can claim $1,000 in bonuses and simply withdraw the money? Finally, we find it interesting the casino is not available to players in the UK. That could indicate the UK Gambling Commission said no thank you.
This Viggoslots Casino review is for the benefit of Canadian gamblers. For their protection, we would say there are many options better than this one. There is no point in ignoring red flags regardless of whether the information is still valid or not. Please share your Viggoslots experience and leave a comment and review rating. That whay we collect more Viggoslots reviews and can inform more people.